Privacy Policy

Last Updated: January 15, 2025

Who We Are

morivantalexiqo operates as a comprehensive financial planning platform, helping individuals across the United Kingdom develop practical money management skills and financial literacy. We're based at Pounds Gate, Queen St, Portsea, Portsmouth PO1 3HN, and we take your privacy seriously.

When we say "we," "us," or "our," we're referring to morivantalexiqo and our team. "You" and "your" refer to anyone using our website, services, or educational resources.

Information We Collect

We gather different types of information to provide you with relevant financial education and improve our services. Here's what we typically collect:

Account Information

Name, email address, phone number, and postal address when you create an account or contact us.

Usage Data

How you navigate our site, which pages you visit, time spent on different sections, and your learning preferences.

Technical Information

IP address, browser type, device information, and cookies that help us understand how our platform performs.

Communication Records

Messages you send us, feedback you provide, and records of our conversations when you contact support.

How We Use Your Information

We use your personal information for several legitimate purposes that directly benefit your experience with our financial education platform:

  • Providing personalized financial planning resources and educational content tailored to your needs
  • Sending you updates about new learning materials, courses, and platform improvements
  • Responding to your questions and providing customer support
  • Analyzing how people use our platform to make improvements and fix technical issues
  • Ensuring platform security and preventing fraudulent activities
  • Complying with legal requirements and regulatory obligations

We never sell your personal information to third parties. Your data helps us create better educational resources, but it always stays under our control.

Legal Basis for Processing

Under UK GDPR, we process your personal data based on these legal grounds:

  • Contractual necessity: When you sign up for our services, we need certain information to deliver what you've requested
  • Legitimate interests: We improve our platform and prevent security issues, which benefits everyone
  • Consent: For marketing communications and optional features, we ask for your explicit permission
  • Legal compliance: Sometimes we're required by law to collect or retain certain information

Sharing Your Information

We keep your information within our organization whenever possible. However, there are specific situations where we might share limited data:

  • With trusted service providers who help us run our platform (hosting, email delivery, analytics)
  • If required by law enforcement, courts, or regulatory bodies
  • To protect our rights or the safety of our users in serious situations
  • With your explicit consent for specific partnerships or features

Any third parties we work with are bound by strict confidentiality agreements and can only use your data for the specific purposes we've outlined.

Your Rights

You have significant control over your personal information. Here are the rights you can exercise:

  • Access: Request a copy of all personal data we hold about you
  • Correction: Ask us to fix inaccurate or incomplete information
  • Deletion: Request removal of your data (subject to legal requirements)
  • Portability: Get your data in a format you can use elsewhere
  • Restriction: Limit how we process your information in certain circumstances
  • Objection: Opt out of processing based on legitimate interests or direct marketing

To exercise any of these rights, contact us using the details below. We'll respond within one month and won't charge you unless your request is clearly excessive or repetitive.

Data Security

We protect your information using industry-standard security measures. Our approach includes encrypted data transmission, secure servers, regular security audits, and limited access controls for our staff.

While we can't guarantee absolute security (no online service can), we continuously monitor and update our security practices to protect against unauthorized access, alteration, or destruction of your personal information.

Data Retention

We keep your personal information only as long as necessary for the purposes outlined in this policy. Account information typically remains active while you use our services and for up to two years after your last login.

Communication records and support tickets are usually retained for three years to help us improve our service quality. Anonymous usage statistics may be kept longer for analytical purposes.

Cookies and Tracking

Our website uses cookies to enhance your experience and understand how people interact with our educational content. Essential cookies keep the site functioning properly, while analytical cookies help us identify popular resources and improve navigation.

You can control cookie settings through your browser, though disabling certain cookies might affect site functionality. We don't use tracking cookies for advertising purposes or share cookie data with advertising networks.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our services or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website.

Minor updates that don't affect your rights will be posted here with an updated "Last Modified" date. We encourage you to check this page periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have questions about this privacy policy or want to exercise your data rights, reach out to us:

Email: info@morivantalexiqo.com

Phone: +447799442277

Post: Privacy Team, morivantalexiqo
Pounds Gate, Queen St, Portsea
Portsmouth PO1 3HN, United Kingdom

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you're concerned about how we handle your personal data.